Velaire Health
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The work behind the welcome

A thoughtful front office. One less thing to juggle.

From the call your team can’t answer to the appointment on the calendar. Practical support for the moments that make a difference to your day.

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Available Now

Your front office today

  1. 01Missed-Call RecoveryLive
  2. 02Booking CaptureLive
  3. 03Reporting & CRMLive

9 more in development, listed below.

Available today

Start with the calls you’re missing.

  1. Missed-Call RecoveryCalls that would go to voicemail get answered instead.Live
  2. Booking CaptureThe agent checks live availability and books the slot on the practice calendar.Live
  3. Reporting & CRMEvery call, lead, and booking request in a single dashboard.Live
Your morning, in focus

The details you need. All in one place.

Review the conversations your practice received and the requests that need your attention. A clear starting point for the day ahead.

Illustrative dashboard for a fictional practice, showing three invented calls. Not real patient data.

Your front office

A good morning starts here.

Sample evening
Calls answered03after the desk closed
Appointments booked02
Routed to your team01

Last night

3 calls
  1. New patientConsultation request · Thursday preferred6:14 PMAppointment booked
  2. Returning patientMove next week’s appointment6:42 PMAppointment booked
  3. Existing patientBilling question for the office manager7:05 PMRouted to team

For your team today

1 to do
  • Thursday consultation is on the calendar
  • Next week’s appointment moved on the call
  • Office manager to call back about billing

Your team can move or cancel anything Velaire books. This preview shows invented data.

The next chapter

More of the patient journey, over time.

These capabilities are being developed or prepared for rollout. They are not part of the live service today. Ask us about timing before planning around them.

  1. Automated Follow-UpUnanswered leads get a follow-up without staff time.Rolling out
  2. Reminders & ConfirmationsConfirmations after booking, a reminder before the visit.Rolling out
  3. Speed to LeadA lead from an ad gets a reply in minutes, not tomorrow.Roadmap
  4. Reactivation CampaignsPatients who have not been back in a while get a reason to.Roadmap
  5. Waitlist FillA cancellation gets offered to the waitlist automatically.Roadmap
  6. Review RequestsA request for a review after a completed visit.Roadmap
  7. Patient IntakeForms completed before the visit, not handed over at the door.Roadmap
  8. Web & Social EnquiriesThe DMs and web chats that never reach the phone.Roadmap
  9. No-Show RecoveryThe patient who missed gets asked back, the same day.Roadmap
Let’s make room for better care

Your next caller could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

Let’s talk about your practice