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Missed-Call Recovery
Every unanswered call is a patient who might book somewhere else. Velaire picks up the calls your front desk can't get to, whether that's after hours, during a busy stretch, or on a day you're short-staffed.
Missed-Call Recovery
- 01Answers after hours
- 02Covers overflow
- 03Sounds like a real conversation
- 04Works on your existing number
Calls that would go to voicemail get answered instead.
The details that make the difference.
Answers after hours
Evenings, weekends, and holidays are covered without anyone on call.
Covers overflow
When every line is busy, Velaire takes the next call instead of sending it to voicemail.
Sounds like a real conversation
Patients talk normally. There's no menu to navigate and no keypad to press.
Works on your existing number
No new phone number, no new hardware, and no change to how patients already reach you.
A caller reaches you after closing.
Velaire answers, gathers the reason for the call, and follows your practice’s handoff rules. The next morning starts with a clear request instead of an unexplained missed number.
Choose after-hours, overflow, or full inbound coverage.
Set the questions Velaire can answer and where to route everything else.
Review captured calls and requests in your dashboard.
Questions about missed-call recovery.
Does this replace my receptionist?
What happens on a call Velaire can't handle?
The rest of your front office.
Your next caller could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice