Velaire Health
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Pricing

Simple pricing, no surprises

Month-to-month on every tier. No long-term lock-in, and no setup fee hiding behind the monthly number.

Plans and pricing

Velaire is not open in Australia yet. These are the Australian-dollar equivalents of our published rates, and the figure on your agreement is confirmed in writing, with GST, before anything starts.

  • Recovery

    A$849/mo

    For a single practice that just needs after-hours calls covered.

    Included

    • After-hours AI Receptionist
    • Appointment booking
    • Monthly ROI report
    Explore Recovery

  • Growth

    Recommended

    A$1,699/mo

    For practices that also lose calls during busy daytime hours.

    Included

    • Everything in Recovery
    • Overflow coverage during business hours
    • Up to 2 practice verticals
    • Priority QA review
    Explore Growth

  • Pro

    A$2,799+/mo

    For multi-location or high-volume practices that want full coverage.

    Included

    • Everything in Growth
    • Full inbound coverage, every call
    • Custom integrations
    • White-glove onboarding
    Explore Pro

Prices in AUD per month, excluding GST. Month-to-month plans, flat and unmetered.

Run your own numbers

See what missed calls are costing you first.

An instant, conservative estimate from your own call volume, before you pick a plan.

Open the calculator →
Compare plans

Every feature, by tier

No hidden gates. This is the complete feature list across all three plans.

FeatureRecoveryGrowthPro
Call coverage
After-hours answering
✓✓✓
Overflow coverage
Calls during business hours your front desk can't reach
—✓✓
Full inbound coverage
Every call, not just after-hours or overflow
——✓
Natural AI voice conversation
✓✓✓
Booking & follow-up
Appointment booking
On the calendar Velaire keeps for your practice
✓✓✓
Booking-link routing
If your practice keeps its own booking page
✓✓✓
Automated follow-up on missed calls
Rolling outRolling outRolling out
Practice verticals supported
1Up to 2Unlimited
Reporting & quality
Monthly ROI report
✓✓✓
QA review
StandardPriorityPriority
Single dashboard for calls, leads, and bookings
✓✓✓
Setup & integrations
Onboarding
Guided setupGuided setupWhite-glove onboarding
Custom integrations
——✓
Contract
Month-to-monthMonth-to-monthMonth-to-month
From first conversation to first call

A considered setup. A simpler start.

Most practices are ready within 48 hours of signing. Your configuration and approval come first.

  1. Share how you work

    Your hours, service menu, common questions, and routing rules.

  2. Listen, review, approve

    We configure your agent. You hear it and approve before it goes live.

  3. Go live on your number

    Your existing line, with calls and requests ready for your team.

Good questions. Clear answers.

A few things you might be wondering.

Does the agent triage or give medical advice?
No. Triage is a clinical act reserved for AHPRA-registered practitioners. The agent does not assess symptoms, grade urgency or advise. Anything urgent is directed to 000 and the practice is notified immediately.
Do callers know they are speaking to software?
Yes. The agent identifies itself as automated at the start of every call, and a caller can ask for a person at any point. We do not offer a configuration that hides this.
Where is our patient data stored?
Our current processing is in the United States, and we say so plainly rather than implying otherwise. Cross-border disclosure is an APP 8 matter, so if onshore-only storage is a requirement for your practice, raise it before go-live and we will tell you honestly whether we can meet it.
Are you an Australian company?
No. Cart Gaze LLC operates Velaire and is not Australian-owned. Several vendors in this market lead with local ownership, and we would rather be accurate than match them. What is configured for Australia is the market handling: 000 escalation, Privacy Act alignment and Spam Act consent.
Do you send review requests to patients?
Not in Australia. AHPRA restricts testimonials about regulated health services, so that service is switched off for Australian practices rather than offered with a caveat.
Is there a contract?
Month to month. No long-term lock-in.
Let’s make room for better care

Your next caller could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

Let’s talk about your practice