In development

Waitlist Fill

Planned capability: A cancellation gets offered to the waitlist automatically. This service is not available today. Explore the intended workflow below.

On the Roadmap

Waitlist Fill

  1. 01Triggered by the cancellation
  2. 02Works down the list in order
  3. 03First to accept takes it
  4. 04Needs scheduling depth

A cancellation gets offered to the waitlist automatically.

On the Roadmap

Roadmap capability. Timing and scope are not yet confirmed.

Planned scope

What this service is designed to do.

01

Triggered by the cancellation

The offer goes out when the slot opens, not at the end of the day.

02

Works down the list in order

Who gets offered the slot, and in what order, is the practice's rule.

03

First to accept takes it

The slot closes when it is taken, so nobody is offered a gap that has already gone.

04

Needs scheduling depth

This one leans on your booking tool more than the others, so it is scoped per practice.

Good questions. Clear answers.

Questions about waitlist fill.

Is this available now?
No. It is scoped on the roadmap and depends on how deeply we can integrate with your scheduling tool.
Will patients be called or texted?
Messaging first. Outbound calling is a separate step with its own consent rules and is deliberately later.
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