In development
Automated Follow-Up
Planned capability: Unanswered leads get a follow-up without staff time. This service is not available today. Explore the intended workflow below.
Automated Follow-Up
- 01Catches no-shows
- 02Catches unanswered leads
- 03No extra staff time
Unanswered leads get a follow-up without staff time.
Rollout depends on messaging registration and practice configuration.
What this service is designed to do.
Catches no-shows
A missed appointment triggers outreach instead of an empty slot and silence.
Catches unanswered leads
If a caller hangs up before booking, Velaire follows up rather than letting the lead go cold.
No extra staff time
Follow-up happens automatically, on top of whatever your team is already doing.
An interested caller goes quiet.
Follow-up follows the contact rules agreed during onboarding. Channel availability and consent requirements are confirmed for your practice before outreach is enabled.
Agree which enquiries should receive follow-up.
Confirm consent, available channels, and contact limits.
Review the outcome alongside the original enquiry.
Questions about automated follow-up.
How many follow-up attempts happen?
Can patients opt out?
The rest of your front office.
Your next caller could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice