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In development

Reminders & Confirmations

Planned capability: Confirmations after booking, a reminder before the visit. This service is not available today. Explore the intended workflow below.

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Rolling Out

Reminders & Confirmations

  1. 01Confirmation at booking
  2. 02Reminder before the visit
  3. 03Reply handling
  4. 04Consent captured at booking

Confirmations after booking, a reminder before the visit.

Rolling Out

Rollout depends on messaging registration and practice configuration.

Planned scope

What this service is designed to do.

01

Confirmation at booking

The patient gets the details in writing while the appointment is still fresh.

02

Reminder before the visit

Timing is configured per practice, because a dental hygiene visit and a consultation are not the same lead time.

03

Reply handling

A patient who replies to reschedule goes through the same booking route as a new request.

04

Consent captured at booking

Messaging consent is recorded when the appointment is made, not assumed afterwards.

Good questions. Clear answers.

Questions about reminders & confirmations.

Can we set our own timing?
Yes. Reminder timing is configured per practice during onboarding.
What if a patient replies?
Replies route the same way a new booking request does, so a reschedule does not need a separate process.
Works together

The rest of your front office.

Missed-Call Recovery

Calls that would go to voicemail get answered instead.

Booking Capture

The agent checks live availability and books the slot on the practice calendar.

Reporting & CRM

Every call, lead, and booking request in a single dashboard.

Let’s make room for better care

Your next caller could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

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