In development

No-Show Recovery

Planned capability: The patient who missed gets asked back, the same day. This service is not available today. Explore the intended workflow below.

On the Roadmap

No-Show Recovery

  1. 01Reaches out the same day
  2. 02Rebooks through the usual route
  3. 03Separate from filling the slot
  4. 04Repeat no-shows are visible

The patient who missed gets asked back, the same day.

On the Roadmap

Roadmap capability. Timing and scope are not yet confirmed.

Planned scope

What this service is designed to do.

01

Reaches out the same day

Not a week later, when the reason they missed has turned into embarrassment about not calling.

02

Rebooks through the usual route

The reschedule goes through the same booking path as any other request, so nothing lands in a separate queue.

03

Separate from filling the slot

Waitlist fill sells the gap to someone else. This gets the original patient back. They are different jobs and both are worth doing.

04

Repeat no-shows are visible

The pattern shows in reporting, so a practice can decide its own policy rather than discovering it by accident.

Good questions. Clear answers.

Questions about no-show recovery.

Is this available now?
No, it is on the roadmap.
How is this different from waitlist fill?
Waitlist fill offers the freed slot to the next patient waiting. No-show recovery re-engages the person who missed. Most practices want both, for different reasons.
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