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In development

Patient Intake

Planned capability: Forms completed before the visit, not handed over at the door. This service is not available today. Explore the intended workflow below.

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On the Roadmap

Patient Intake

  1. 01Sent by text or email, ahead of time
  2. 02Chased if it is not returned
  3. 03Consent captured before anything sends
  4. 04Routes to the form you already use

Forms completed before the visit, not handed over at the door.

On the Roadmap

Roadmap capability. Timing and scope are not yet confirmed.

Planned scope

What this service is designed to do.

01

Sent by text or email, ahead of time

The link goes out when the appointment is booked, with time for the patient to complete it properly rather than in a corridor.

02

Chased if it is not returned

An unreturned form gets a follow-up on its own, instead of being noticed by whoever checks the list that morning.

03

Consent captured before anything sends

On a call, Velaire asks before it texts, and the answer is recorded against the call. No message goes out on an assumption.

04

Routes to the form you already use

This points at your existing intake tool or patient portal rather than replacing it. Velaire is the prompt and the chase, not another system for your team to learn.

Good questions. Clear answers.

Questions about patient intake.

Is this available now?
No, it is on the roadmap, and it is the most carefully gated item on it. Intake carries more patient information than anything else Velaire touches, so it needs the right agreements with every vendor in the chain before it goes near a real practice.
Can the AI take intake during the call itself?
Collecting details on a call is straightforward. Writing them into a clinical system is the part that needs a real integration, and we would rather tell you what exists than describe an ambition as a feature. Ask us where it stands.
Does Velaire store our patients' answers?
That depends on the configuration and the agreements behind it. Ask for the specifics that apply to your setup rather than assuming, and we will tell you exactly what is retained and for how long.
What about cover or insurance details?
Capturing those details and checking cover are adjacent and on our list, but both need an integration with the systems that hold that information, and it does not exist yet. We are not going to imply otherwise.
Works together

The rest of your front office.

Missed-Call Recovery

Calls that would go to voicemail get answered instead.

Booking Capture

The agent checks live availability and books the slot on the practice calendar.

Reporting & CRM

Every call, lead, and booking request in a single dashboard.

Let’s make room for better care

Your next caller could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

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