In development
Reactivation Campaigns
Planned capability: Patients who have not been back in a while get a reason to. This service is not available today. Explore the intended workflow below.
On the Roadmap
Reactivation Campaigns
- 01Segments rather than blasts
- 02Consent lists and opt-out
- 03Routes into the same calendar
- 04Reported like everything else
Patients who have not been back in a while get a reason to.
On the Roadmap
Roadmap capability. Timing and scope are not yet confirmed.
Planned scope
What this service is designed to do.
01
Segments rather than blasts
Who gets contacted is defined by the practice, not by sending to everyone on file.
02
Consent lists and opt-out
Marketing messages carry stricter consent requirements than appointment messages, and the setup reflects that.
03
Routes into the same calendar
A patient who responds books through the route already in place.
04
Reported like everything else
Sends, replies and bookings land in the same dashboard as call activity.
Good questions. Clear answers.
Questions about reactivation campaigns.
Is this available now?
No. It is on the roadmap and needs marketing-tier messaging registration, which is a stricter category than appointment messages.
Do we control who gets contacted?
Yes. Segments and approval are the practice's, not ours.
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The rest of your front office.
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