AI front office for med spas and aesthetic practices.
Velaire for Aesthetics & Med Spas
Turn every enquiry into a timely response. Velaire answers calls, books consultations, and keeps your team focused on the patients in front of them.
Calls this front desk knows
- 01New consultation enquiries, often straight after someone sees a promotion or a post
- 02Questions about what a treatment involves before anyone is ready to book
- 03Rescheduling around treatment timelines and follow-up appointments
Each one reaches your team with the caller’s details.
The moments your front desk knows well.
Enquiries come in after hours
Consultation calls don't stop at 5pm, but most front desks do.
Promotions spike call volume
A busy campaign week can overwhelm a front desk built for a normal one.
Consultation leads go cold fast
A prospective patient who doesn't hear back quickly books somewhere else.
The front desk is already stretched
Checking in walk-ins and answering the phone don't happen at the same time.
The right response starts with the right context.
Your team defines the information Velaire can share and where a request should go. Clinical questions stay with a clinician and are never booked. Routine appointments are booked on the practice calendar and confirmed on the call.
New consultation enquiries, often straight after someone sees a promotion or a post
Questions about what a treatment involves before anyone is ready to book
Rescheduling around treatment timelines and follow-up appointments
Enquiries that go quiet after the first contact and never get a second call
More support for the people who care.
Questions from practices like yours.
Does Velaire know our services and pricing?
Can it handle consultation requests specifically, not just general calls?
Your next caller could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice