AI front office for specialty and referral-based clinics.
Velaire for Specialty Clinics
Specialty clinics run on referrals and coordination between offices. Velaire answers incoming calls and captures the details a referral needs. Once texting is live, it follows up so a lead doesn't stall waiting on a callback.
Calls this front desk knows
- 01Incoming referral calls where the intake detail has to be right first time
- 02Scheduling coordination between the referring office and the patient
- 03Patients asking what to bring or what to expect before their first visit
Each one reaches your team with the caller’s details.
The moments your front desk knows well.
Referral calls need accurate intake
A missed detail on an incoming referral call means an extra round of back-and-forth later.
Scheduling coordination eats staff time
Coordinating around referring offices and patient availability is manual work today.
Leads stall waiting on a callback
A referred patient who doesn't hear back quickly may not follow up a second time.
The right response starts with the right context.
Your team defines the information Velaire can share and where a request should go. Clinical questions stay with a clinician and are never booked. Routine appointments are booked on the practice calendar and confirmed on the call.
Incoming referral calls where the intake detail has to be right first time
Scheduling coordination between the referring office and the patient
Patients asking what to bring or what to expect before their first visit
Referred patients who stall waiting on a callback and don't chase twice
More support for the people who care.
Questions from practices like yours.
Can it capture referral-specific information?
Does it work alongside our existing scheduling process?
Your next caller could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice